1. Introduction

Since the introduction of e-commerce, the retail scene has been transformed in an unprecedented way. In the wake of the recent COVID-19 outbreak, more people are turning to e-commerce as they want the convenience of having food, and other conveniences delivered directly to their houses.

So now, it doesn’t matter if you buy anything online or at a brick-and-mortar establishment. Today, customers want things to be delivered immediately. In such situations, the use of the best delivery apps like Grofers (Blinkit), Zepto, Bigbasket come into the picture.

So today we will be discussing the top grocery delivery services, Grofers (Blinkit) vs Zepto reviews, and which one you should choose as per your needs. 

2. Zepto Grocery Delivery service Review

One of Mumbai’s newest startups, Zepto, provides a grocery delivery service in the top cities of India. Zepto is one of India’s fastest-growing businesses. They have raised $160 million in Silicon Valley and India in just six months since they launched.

Zepto’s secret is their ability to supply 2,500+ goods in less than 10 minutes every time. Everything they do revolves around it, and that’s why they’ve been able to develop at such a rapid pace while still receiving incredible feedback from their customers. 

Zepto Grocery Delivery service Review
3. Pros and Cons of Zepto

3.1 Pros of Zepto

YOu should choose Zepto grocery delivery services, because of these features and reasons:

  • Consumers will be able to make orders quickly and easily thanks to the app’s straightforward design and intuitive navigation. A few clicks and little screen movement are all that is required to explore various things, add them to a kart, create a shopping list, and pay for them.
  • They provide a fast browsing experience so that even people with slower data connections can utilize the app. When users don’t have access to the internet, we have offline capabilities that allow them to utilize the app. 
  • Customers like being promptly informed of the status of their orders, the location of their packages, the receipt of their money, and the expected delivery date. 
  • Real-time execution and positive customer experiences can be achieved through the system architecture.
  • If your delivery location is within their range, they provide free-delivery service without charging a single penny.

3.2 Cons of Zepto

  • The biggest con of Zepto is that all the products and ordering facility is not available in the desktop version. All the best features are available in the app only.
  • They provide only groceries and not other products in categories like fashion, pet care, etc

4. Grofers Review

Grofers(now renamed as Blinkit) began as a first-of-its-kind digital grocery delivery service, but rapid commerce has grown to be much more. Thus, now Grofers is an M-Commerce app for everyday buying which is not just limited to buying groceries. 

You may shop for groceries, produce, fruits, and flowers, as well as bakery items, cosmetics, and baby care items, all from the convenience of your own home. Customers should expect their purchases to arrive within 90 minutes, regardless of what they purchase.

Grofers Review
5. Pros and Cons of Grofers (Blinkit)

5.1 Pros of Grofers

YOu should choose Grofers delivery services, because of these features and reasons:

    • The prices are much lower than at your local supermarket. Thus you will be saving a lot of money on these daily needs.
    • You can get Great deals on cashback. There is a dedicated section in the Grofers app for such offers, discounts, and coupons.
    • A large selection of almost 5000 different items from a variety of brands to pick.
    • Easy returns if the product fails to meet the consumer’s expectations.
    • With categories like “Top Savers Today,” “Buy One Get One Free,” and “Smart Bachat Club,” Grofers’ website is easy to navigate.
  • Real-time execution and positive customer experiences can be achieved through the system architecture.

5.2 Cons of Grofers

  • Though they are present in 18 Indian cities, Grofers isn’t available in many localities.
  • Grofers provides a free delivery service based on the location of their shop and only if you make a purchase of a minimum of Rs250.

6. Best Features: Grofers (Blinkit) vs Zepto

In Grofers (Blinkit) vs Zepto review, there are a few similar features that customers enjoy and get to experience using either of the apps.

6.1 Convenience and money-saving

For a limited time, these apps like Zepto and Blinkit provide interesting cashback and festival coupon services in exchange for awards and discounts on purchases. It not only saves clients time and money, but it also generates new customers for the company.

Convenience and money-saving

6.2 Timeliness of delivery

As a result of this, users will be able to reserve a delivery time period that works for them. This will allow users to organize their work and be available within the time slots reserved for the predicted delivery time. Customers will be unable to get their groceries on time if this function is unavailable or not available at all.

6.3 Navigational ease

The mobile app of both Grofers and Zepto is simple to use so that users don’t get lost when using it. To make the app more user-friendly, users should be able to effortlessly switch between sections. 

6.4 Simple Methods of Making Payments

Grofers and Zepto let you pay in a variety of ways. It is possible to pay online when placing an order. You may also pay with cash when the ordered items are delivered to your home, so you have the option of paying online or offline.

6.5 Taking Precautions for Delivery partners

They take the health and safety of their delivery partners extremely seriously. Their delivery men have been educated in the latest hygiene protocols and provided with face masks.

Delivery without physical touch is possible with their Best Safety Standards collection, which comprises warehouses with daily glove and mask changes and required temperature checks.

7. Differences:  Grofers (Blinkit) vs Zepto

While there are certain similarities when Zepto vs Grofers (Blinkit) review is compared, however in some parameters, they differ and out shadow one another. Let’s take a look at them.

7.1 Delivery Charge

In this Zepto vs Grofers (Blinkit) review, Zepto does not impose any order minimums! There is no limit to the quantity you can purchase in order to get a free delivery service. On the other hand, Blinkit can provide you with a free discount only depending on your location, provided you need to do a minimum purchase of Rs 250.

Winner: Zepto

Delivery Charge

7.2 Messages that are tailored to the recipient

To begin with, Blinkit is allowing you to include messages and special instructions with your orders via the app. You may now simply add inscriptions to products, such as “Happy Birthday” cakes or “I miss you” flowers. Select categories will be the first to benefit from this functionality. However, this feature isn’t available in Zepto.

Winner: Blinkit

7.3 Dark store model

Location intelligence and geographic data, such as demographics, road patterns, traffic dynamics, weather, and last-mile supplies, are used to optimize Zepto’s network and provide, according to the company. 

You may buy your favorite items from your neighborhood supermarket available on Zepto. However, Blinkit doesn’t have such stores and doesn’t show from which store the product is getting picked up.

Winner: Zepto

7.4 Delivery Time Taken

Zepto guarantees a 10 mi delivery service in whichever cities it operates. On the other hand, Blinkit guarantees delivery within 90 minutes and for a few places only it guarantees a 10-min delivery service.

Winner: Tie

Delivery Time Taken

7.5 Cities of Operation

Blinkit operates in around 18 cities which are:

  • Agra
  • Chandigarh
  • Ahmedabad
  • Chennai
  • Bengaluru
  • Hyderabad
  • Delhi
  • Faridabad
  • HR-NCR
  • Jaipur
  • Jalandhar
  •  Kanpur
  •  Kolkata
  •  Lucknow
  •  Mathura
  •  Meerut
  •  Mohali
  • Mumbai
  •  Panchkula
  •  Pune
  •  UP-NCR

Among these, they deliver in under 10 minutes in 10 cities (Delhi, Gurugram, Mumbai, Bengaluru, Hyderabad, Kolkata, Jaipur, Ghaziabad, Noida, and Lucknow).

Zepto offers only in 8 cities which are:

  • Delhi.
  • Chennai.
  • Gurgaon.
  • Bangalore.
  • Mumbai.
  • Hyderabad.

Coming soon to:

  • Kolkata.
  • Pune.

Winner: Blinkit

7.6 Delivery slot

In these Zepto vs Grofers (Blinkit) reviews, Zepto can deliver you right at your doorstep anytime between 7 am to 1 am whereas for Grofers it’s 6 am to 11 pm. Thus Zepto provides a more flexible option to treat your late-night hunger pangs.

Winner: Zepto

Delivery slot

7.7 Delivery Items

Initially, Blinkit was into groceries, but now it has expanded to provide daily to daily needs as well as fashion products, home appliances, gifts for festive occasions like silver coins, home decor, and much much more. Moreover, they sell items from over 5000 brands.

On the other hand, Zepto provides groceries and culinary products online from around 3000 brands. It is yet to expand its range of products.

Winner: Blinkit

fastest delivery

7.8 Cashbacks and Coupons

There is a dedicated section in Grofers named “Offers” that provides you with the best deals on the products as well as bank offers too. The offers are even categorized depending on several categories like kitchen essentials, pet care, stationery, etc. Moreover, you get a 50% off on your first purchase with Grofers.

Zepto does provide such coupons and cashback however it’s very limited when compared to Blinkit. It doesn’t have any dedicated section also and the offers, if valid, are shown during the checkout time. Thus in these Grofers (Blinkit) vs Zepto reviews, Blinkit wins.

Winner: Blinkit

Delivery Items

7.9 Website order and Schedule

The biggest drawback of Zepto is that you cannot view the products, order them, or get access to any feature present in their app, on their website. Their website just has a career, customer support, and about us section.

Grofers has a fully dynamic and active website just like other big names like Bigbasket, Jiomart, etc. 

Winner: Blinkit

Website order and Schedule

8. At a Glance: Grofers (Blinkit) vs Zepto Features



Grofers (Blinkit)

What do they serve

Groceries only

Groceries, pet care, stationery, fashion and lifestyle items, home decor, home appliances, and much more.

Min time for delivery

10 mins


Number of Items present

5000 items

7,000 items of everyday essentials

No of cities they serve



Places they serve under ten minutes


10 cities (Delhi, Gurugram, Mumbai, Bengaluru, Hyderabad, Kolkata, Jaipur, Ghaziabad, Noida, and Lucknow)

Personalized messages



Free delivery option

For all orders

For any order above Rs 250

Delivery slot

7 am to 1 am

6 am to 11 pm

Dark store model

store live every 2 kilometers


Google play store rating



Ordering and browsing products on desktop



Coupons and cashback


Has a dedicated section for this which includes discounts on all the categories, as well as banks and wallet, offers

Type of app

Mobile apps for both iOS and Android

Mobile apps for both iOS and Android

9. Some other Delivery Services you might want to use apart from Zepto and Blinkit

9.1 Bigbasket.

It’s a major player in the Indian e-commerce business for groceries. Bangalore and Mumbai are the company’s headquarters. There are a variety of product categories to choose from when you peruse the site. A consumer can place an order for his or her favorite products and the requested items arrive at the customer’s doorstep on time.

9.2 Zopnow

Zopnow promises to deliver your groceries in three hours or less after you place your order. Polythene papers are discouraged in the packaging of the firm. Plastic containers are used for large orders, whereas green sheets are used for smaller ones. The consumer is notified by SMS and email once the products have been delivered. 

9.3 Nature’s Basket

Upon receipt of a customer’s order, a team of professional employees inspects the product’s quality and physical condition. Deliveries are made in accordance with the preferences of the customer. To alter your order while the product is on sale, you can use this app.

10. Final Verdict: Zepto vs Grofers (Blinkit) Reviews

Upon careful evaluation in these Zepto vs Grofers (Blinkit) reviews, we can see that Grofers is far more developed and has plenty of features, at the same time serving in several cities as well. However, if you would like to experience the guaranteed 10-min delivery service of Zepto, you can definitely try to experience its customer support, user experience as the app has an intuitive UI.

Hope you found what you have been searching for today while choosing between Blinkit and Zepto. Techweblabs will provide you with a user-friendly interface and visually appealing designs. Many supermarket applications have been built throughout the world by our team. 

You can rely on our team of experts to help you reach your goals and optimize your return on investment from your new grocery app.

Developing a grocery app requires a thorough grasp of the company’s vision and goals.

To collaborate with top website developers for your Application, send an email at [email protected] and discuss your requirements and get a custom quote.

Bookmark our website for information and regular updates regarding app development.

11. FAQs

11.1  How does Zepto Grocery work?

 Using a network of ‘dark models,’ Zepto can deliver goods in as little as 10 minutes across many cities.

11.2 What’s a “dark shop model”?

The resulting image is seen here.

Dark Stores are simply brick-and-mortar locations that have been demolished and converted into fulfillment centers for online businesses. Allowing for more inventory space and faster order fulfillment, these distribution centers are not exposed to the public.

11.3  What is Grofers’s owner’s name?

Saurabh Kumar and Albinder Dhindsa created Blinkit (previously Grofer) in December 2013. They paired up after meeting while working at Cambridge Systematics in the late 2000s to enter the supermarket delivery industry.

11.4 What’s the deal with Grofers?

On-demand grocery delivery business Grofers is based out of India. It’s a combination of “grocery gophers” and “Grofers.” Online grocery shopping is made possible via the use of mobile apps and websites. Before delivering things to consumers, Grofers staff go over their warehouse to make sure they are there.

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